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Privacy Policy

This Privacy Policy explains how The Flute Room collects, uses, and protects your information when you use this website, enroll in classes, or purchase our digital learning products such as the 30 Raag — Detailed Raag Parichay & Notation eBook (Raag Sangrah, the "30 Raag eBook").

1. Information We Collect

• Name, email address, WhatsApp number, and age submitted via our enrollment or purchase forms
• Playing level, preferred time slot, and selected class plan
• Payment confirmation details, including Payment ID and Order ID, from Razorpay — we do not store your card, UPI, or bank details
• For digital product purchases, information required to deliver the purchased eBook and provide customer support
• Basic browsing data via Meta Pixel for advertising measurement
• Campaign/attribution information about how you reached the website (such as UTM parameters, the landing page, the referring page, and Meta browser identifiers such as the _fbp/_fbc cookies), and your browser's user-agent
• A random visitor identifier stored in your browser, used to match your purchase to our advertising measurement

2. How We Use Your Information

• To schedule and deliver your flute classes
• To generate and send your Student Code
• To process and confirm your purchases
• To deliver purchased digital products, including the 30 Raag eBook
• To send digital product access links and purchase-related communications by email
• To provide customer support through email or WhatsApp
• To communicate with you about your enrollment or purchase via email or WhatsApp
• To measure the effectiveness of our advertising via Meta Pixel and, for checkouts and completed purchases, Meta's Conversions API (which also receives your browser's user agent and public IP address, looked up via ipify.org). Your email address, phone number, name and visitor identifier are converted into irreversible SHA-256 hashes before they are shared with Meta for this purpose.

3. Data Storage

Enrollment and digital product purchase data may be stored securely in private Google Sheets accessible only to authorized staff. We retain information only for as long as reasonably necessary for providing our services, maintaining purchase records, customer support, and legitimate business purposes.

4. Third-Party Services

We use Razorpay for payment processing, Google Apps Script/Sheets for data storage and digital product delivery automation, Google Drive for providing access to purchased digital content, and Meta Pixel / Meta Conversions API for advertising analytics. Each of these providers has its own privacy policy governing how they handle data.

5. Digital Product Delivery

When you purchase a digital product such as the 30 Raag eBook, your submitted email address may be used to send you the access or download link. The access link may also be displayed on the purchase confirmation or thank-you page after successful payment.

If you do not receive the access email or experience a technical issue accessing the purchased eBook, you may contact our support team through email or WhatsApp so that we can provide the access link again.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at the email below, subject to any information we are required to retain for legitimate business, payment, accounting, security, or legal purposes.

7. Contact

For privacy-related questions, email prateek132008@gmail.com.

Last updated: 28 September 2026